Tuesday, July 15, 2008

I've won! Father's Day Promo....

Last June, I've joined the Father's Day Promo special of Getzmo.com wherein you need to upload your photo with your Dad and put some dedication and luckily I've won! Yipee!!!!

Again, since there office were at Makati, I've ask one of my friend to get it there in my behalf coz I'm here in Paranaque and I can't get it because I have work from Mondays to Fridays and so it's really conflict...

So there, my friend give me my prize and to my surprise I've got Two Stubs from Steak Station at Paranaque which is for free 2 meals each! wOW!

here it is...



So after office hours, me and my officemates decided to claim my prize at Steak Station located at Kanoma Park, President's Avenue, BF Homes, Paranaque.



We arrived there at 7:00pm, I go to the counter and inform the food attendant that I will claim my prize and give them the stubs... The food attendant get my stubs and luckily they know about the contest. So me and my officemates seated at the vacant table outside and wait. After five minutes of waiting, the food attendant approached us and tell us why the stub is a photo copy, so I told her that it's the one given to us from Getzmo and if you look at the signature of Getzmo representative, you can see that the signature is original directly from the ink! So, the food attendant go back inside and after that she then approached us and tell us that what they know is that the stub should be printed in colored and not photocopy and tell us to come back tomorrow coz their boss or owner need to look at the stub and since there boss is not there we just need to leave the stub there and go back again tomorrow.... shucks! So I told the food attendant that were from Las Pinas and we go there to just claim the prize... So she go back again inside, me and my officemates got dismayed with what happened.... After that their head food attendant approached us and told us that it's ok and their boss approved it, and say sorry for what happened... So there, patience... I told her that It's ok... and so she asked us what we would like to have for the steak, rice or mashed potato? at first we choose rice but since we decided for take-out order coz it's raining... we change it to mashed potato.... So we waited for the order...

While waiting for the order we saw a group of people enter the resto after five or ten minutes they served the food on that table... So me and my officemates looked at each other and talk, why they served them first where in fact we came first.... So again, ok patience... maybe because it's a take-out order... so we waited... waited... wait... wait...


wait... Zzzzzzzzzz......... Zzzzzzzzz.....Zzzzzzzzzzz

So there... after forty-five minutes of waiting... they served us our order and we leave the resto, unsatisfied with their service...

We think that it's because we are only claiming the prize that's why they didn't prioritized us as customer which I think is not a good way of treating a customer...

We take some photo's of the food they served us... here it is...



8 comments:

hOniE-GeLenE said...

aww.. that's too bad.. the restaurant company must treat each customer equally.hhmmpfh..

Lizzie said...

yup... were really disappointed that time... kainis talaga! =/

Z'riz said...

ahhh!!! nakakainis! wala bang customer service dyan?

you could actually email the manager or the restaurant or something about that...and also inform the one that gave you the prize in the first place...

ayy nako...just because you won it doesn't mean you don't have money to pay for your meal dba? dapat lang na they should treat all customers equally...

if i were you, i would never go back there...ever..and tell everyone I know about their service!

Deranged Insanity
Traipsey Turvey
PierrEzrah

Lizzie said...

@Z'riz, hay naku, nakakainis talaga! sinabi ko na nga yung incident sa mga friends and colleagues ko eh... grabeh! poor customer service talaga sila...

Hindi na ako nag-complain kasi I know naman that if they continue that way eh babagsak sila... may nabasa nga ako sa ibang site na ok daw dun kaso baka nga iba ang treatment nila pag freebies or promo lang nila... sana di na lang sila nag-sponsor if that's the case...

Never na talaga kami babalik sa place na yun, pati mga friends ko na-inis din... eh madalas pa naman kami gumimick sa Phase I, dami kasi kainan dun... hehehe

Z'riz said...

there! hehehe well word of mouth is really effective AND a good source of advertisement or UNadvertisement!

Lizzie said...

^correct! plus the internet technology... so it's very fast to transfer information from one place to the other...

Sassy Angel said...

that was the worse service ive ever read! if i were there, i would have sooner talk to the manager and complain about their awful services, and left the ticket and tell them to eat that! nakakapanginit ulo eh. :D

Lizzie said...

^yeah! grabeh! mahaba lang siguro talaga pasensya namin... never na talaga kami babalik dun...

 

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